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Back Office Support

Reliable, Efficient, and Scalable Back Office Support

What We Do

We act as your extended back office team, helping you run day-to-day operations smoothly on Microsoft Dynamics 365 Business Central. Our skilled professionals take care of essential administrative and transactional tasks, so your in-house team can focus on strategy and growth.

Item Master Entry & Management

We handle the creation and maintenance of item master data — including SKUs, descriptions, units of measure, pricing, and inventory tracking — ensuring everything is accurately entered and aligned with your product catalog.

Purchase Order Entry

We manage the entire purchase order lifecycle, including:

  • Creating and updating purchase orders
  • Tracking vendor performance and delivery timelines
  • Ensuring timely data entry to keep supply chain activities flowing

Sales Order Processing

Our team takes care of accurate and timely sales order processing:

  • Entering customer orders directly into Business Central
  • Handling pricing, discounts, and delivery instructions
  • Coordinating with the warehouse for smooth fulfillment

Reporting for Business Users

We generate custom periodic reports for key stakeholders — in the format and frequency that suits your business:

  • Weekly, monthly, or quarterly reports
  • Excel-based reports pulled directly from Business Central
  • Insights for sales, inventory, finance, and operations
  • Automated delivery and formatting as required

Power BI Dashboards & Visual Reports

Make better decisions with visual, interactive dashboards. We create insightful Power BI reports that help you track KPIs across:

  • Sales performance
  • Inventory and stock turnover
  • Vendor and customer analytics
  • Financial summaries

We also help integrate these dashboards directly within Business Central or Teams.

Workflow Automation with Power Automate

Eliminate repetitive tasks and ensure timely communication across teams with our Power Automate services:

  • Auto-generated approval workflows
  • Real-time notifications for order status, payments, or stock levels
  • Email alerts for critical business events
  • Scheduled report deliveries

Why Choose Us for Back Office Support?

  • Skilled in both business processes and Business Central technicalities
  • Fast turnaround with 100% accuracy and consistency
  • Scalable team to match your business needs
  • Cost-effective alternative to hiring full-time staff
  • Already supporting clients in Australia (references available on request)

Let us take the back office burden off your plate — so you can focus on growing your business.

Get in Touch
Schedule a Free Consultation

Pragati Tech Services

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